Charlene Li Quotes

Twitter is not a technology. It's a conversation and it's happening with or without you.

We're all learning here; the best listeners will end up the smartest.

If you think you are in control, you're fooling yourself. As soon as you start listening, you realize you're not in control. And letting go will yield more and better results.

Companies need connections to their markets to create long-term loyalty.

Then they show up at the door and the reality is that they are 5-foot-8, 240 pounds and have not run a mile in years. A background check is not going to help you with that.

Leadership is defined not by the position you hold but by the people who follow you.

In theory, it makes a lot of sense to combine the two operations, especially on the back end. But merging the two actual portal consumer experiences into a unified site will be a nightmare.

The 800 pound gorilla just entered the blogosphere, with Google launching its blog search.

Taking a close look at all technical options is the right thing for them (AOL and MSN) to be doing.

It's the same reason why someone has a Web page or why people feel comfortable going on reality TV.

need to let go of the need to be in control.

this process isn’t suitable for complex decisions that have nuance, and those who use it in such situations run the risk of being perceived as rubberstamping when the decision had already been made.