Chris Murray Quotes
If what you sell doesn’t help me then why are you knocking on my door?
We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done.
Ignore the people who say that the sales industry needs to become professionalised: it already has.
For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past.
If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed.
If you don’t earn their trust at the beginning, they sure as hell won’t trust you with their money at the end.
In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience.
22% of current business-to-business salespeople will be replaced by search engines within the next five years.
We all desperately need brilliant sales professionals far more than ever before – to help us, guide us, keep us informed and stop us from making diabolically stupid buying decisions.
Salespeople need to “Earn the right” to become suppliers more than they ever did before.
People submit too easily to change from others. And yet, for some reason, whenever they consider changing themselves, the focus is always on what they are giving up, never what they are about to gain
Make sure everyone, who works with you or for you, feels the need to tell others about the incredible experience.
Adopt the positive in everything you do, for there will always be positivity there to find, if that is what you seek.
My intention was, only, ever to help you see the light shining brightly in front, and inside, of you.
Tell your good news as an evangelist would. Do so with a passion driven by a need to help and solve problems that some people didn’t even know they had.
Embrace the fundamentals like the closest of friends, for they will be the foundation of your future success.
Whilst people have answered questions, I have only heard my own voice thinking of the next question.
I was so sure that I knew what they needed and what I wanted to sell them that I never stopped long enough to find out what it was they wanted to buy.
Everything would have been for nothing just because I simply didn’t listen.
Speaking from the heart is simple. Listening wholeheartedly, however, is much, much more difficult and most rare.
You’ve got to be driven to become successful.
What is the true cost of a purchasing decision that goes wrong?
In the past, I have all too often listened without hearing, asking questions when I had no intention of hearing the answer or understand my customer’s requirements.
I will not let those, who cannot recognise how I can be of service, dissuade me from showing them how I can help.
I will look the part. I will act the part. I will deliver that which I have promised to deliver.
I will design myself a reputation, in which prospects can place their trust, and customers return to and recommend.
I will design my reputation and my resolve shall be absolute. I shall not give in when I know I can help.
It saddens me to note that there will always be con artists and charlatans in the world. Men who aim to fool the public by clothing themselves in the robes of experts.
Listening is a discipline. It’s all about being present at that moment in time.
I want you to start realising how far away you are from being able to listen professionally.
You listen like an amateur and fool yourself into believing it is enough when it is not.
Sceptics are persuaded by a good reputation, for it is an unspoken statement of proof.
Reputation is the panacea for those who lack confidence in their own decisions.
How we feel about those we give our business to is of vital importance.
Who would be willing to put up with less than the desired result, if they could afford to have it done properly?
The confidence felt, when dealing with genuine reputation, often outweighs the simplicity of price.
In the past, I have bargained myself away, believing that price was more important than cost, quality, reliability, or reputation. In the past, I was clearly wrong.
In this world there are those who enjoy giving people balloons and there are those who take great pleasure in popping them. And I wish to be remembered as being firmly in the first party.
Most men have professions, yet few act like professionals.
Sometimes, if you get too close to a subject you can miss what’s most important.
If your doctor told you that you needed immediate surgery could you perform it yourself?
We must design how we wish to be perceived, and then we must work even harder to continuously recreate and re-evaluate that perception.
From today onward, you will learn how to become evangelical about the many ways you help people.
You should feel so driven to help the world that it would weigh you down if a single person received anything but the best.
To my shame, I had never thought to ask anything of the future, and yet woke each and every day embittered because it was never what I needed it to be.
I see what I have to become and I recognise the time it will take.
And by making that plan you have differentiated yourself from more than ninety percent of the population. You are one of the few, who has a clear direction, a decisive plan of action.
As soon as I can find the courage to put my plans to action, I will turn from being a “maybe man” into someone whose future success lies completely in his own hands.