James Cash Penney Quotes

Too many would-be executives are slaves of routine.

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.

It is the service we are not obliged to give that people value most.

Our very living is selling. We are all salespeople.

No business can succeed in any great degree without being properly organized.

Success will always be measured by the extent to which we serve the buying public.

Do not primarily train men to work. Train them to serve willingly and intelligently.

Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

Responsibility is always a sign of trust.

No man can climb the ladder of success without first placing his foot on the bottom rung.

No serious-minded man should have time for the mediocre in any phase of his living.

No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't

Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

Growth is never by mere chance it is the result of forces working together.