John Stoker, Overcoming Fake Talk: How To Hold Real Conversations That Create Respect, Build Relationships, And Get Results Quotes

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If a conversation is not working, then you need to make a different choice. Stop what you are doing & do something different.

John Stoker, Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

Awareness is about improving social intelligence. If you can’t see, hear, or feel the dynamics of a conversation, you can’t manage them.

John Stoker, Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

Great communicators exemplify the power that building relationships, creating respect and achieving results can have.

John Stoker, Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

Authority—when abused through micromanagement, intimidation, or verbal or nonverbal threats—makes people shut down & productivity ceases.

John Stoker, Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results

R.E.A.L. conversation: Recognize judgments. Express thoughts neutrally. Ask questions. Listen for verbal & non-verbal messages.

John Stoker, Overcoming Fake Talk: How to Hold Real Conversations That Create Respect, Build Relationships, and Get Results