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A whale is as unique as a cactus. But don't ask a whale to survive Death Valley. We all have special gifts. Where we use them and how determines whether we actually complete something.
Trust grows when people see leaders translate their personal integrity into organizational fidelity. At the heart of fidelity lies truth-telling and promise-keeping.
There may be no single thing more important in our efforts to achieve meaningful work and fulfilling relationships than to learn to practice the art of communication.
We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?
We are alone, absolutely alone on this chance planet; and amid all the forms of life that surround us, not one, excepting the dog has made an alliance with us.
No question about it: potential is wrapped in great mystery. Like rainbows, which are really circles-we see only the upper halves, the horizon hides the rest-potential never reveals its entirety.
The simple act of recognizing diversity in corporate life helps us to connect the great variety of gifts that people bring to the work and service of the corporation.
In some South Pacific cultures, a speaker holds a conch shell as a symbol of temporary position of authority. Leaders must understand who holds the conch-that is, who should be listened to and when.
A team of giants needs giant pitchers who throw good ideas but every pitcher needs an outstanding catcher. Without giant catchers, the ideas of the giant pitchers may eventually disappear.
From a leader's perspective, the most serious betrayal has to do with thwarting human potential, with quenching the spirit, with failing to deal equitably with each other as human beings.
Earning trust is not easy, nor is it cheap, nor does it happen quickly. Earning trust is hard and demanding work. Trust comes only with genuine effort, never with a lick and a promise.
Intimacy is at the heart of competence. It has to do with understanding, with believing, and with practice. It has to do with the relationship to one's work.