World Consumer Rights Day: Quotes, Wishes, Messages, Images, Date, and More

Introduction of World Consumer Rights Day

Every year on March 15, the modern market observes World Consumer Rights Day to raise awareness and understanding of consumer protection laws and concerns. One is a consumer when they buy products and services for individual consumption. As a customer, one has certainly had even a single negative encounter. Perhaps they purchased a new product that crashed within a few months after purchase. Or perhaps they employed someone to perform a task, but they did not fulfil one's expectations. Most businesses aim to prevent unpleasant customer encounters since they represent adversely on their company. They understand that as a consequence, they will lose subscribers. Therefore, various nations have rules in place to protect the interests of customers, which these organizations must always respect. Observing the day is an opportunity to urge that all customers' freedoms be acknowledged and safeguarded, as well as to condemn marketplace violations and social justice issues that threaten those liberties. 

History of World Consumer Rights Day

Former US President John F. Kennedy addressed a special message to the US Congress on March 15, 1962, urging members to talk about the subject of consumer rights. This very statement of the President kicked off the customer campaign. After a long series of movements, The United Nations finally accepted the broad recommendations for consumer safety on April 9, 1985. The inaugural World Consumer Rights Day commemoration took place in 1983, and since then, March 15 has been proclaimed as World Consumer Rights Day.

World Consumer Rights Day 2023 Date

• When is World Consumer Rights Day 2023?

World Consumer Rights Day for the year 2023 is celebrated/observed on Wednesday, 15 March.

• World Consumer Rights Day dates for the years 2022, 2023, 2024, 2025, 2026 and 2027

World Consumer Rights Day Quotes

• Your customer doesn’t care how much you know until they know how much you care – Damon Richards
• You customer’s perception is your reality – Kate Zabriskie
• Customers through their devices are leaving vast footprints of customer data for marketers to leverage – Srividya Sridharan.
• Your most unhappy customers are your greatest source of learning – Bill Gates
• Get closer than ever to your customers. So close that you tell them what they need before they realize it themselves – Steve Jobs
• We see our customers as invited guests to a party, and we are the hosts, it’s our Job every day to make every important aspect of the customer experience a little bit better – Jeff Bezos.
• You are serving a customer not a life sentence; learn how to enjoy your work – Laurie McIntosh.
• Customers are the most important visitor on our premises, they are not dependent on us, we are dependent on them. They are not an interruption in our work. They are the purpose of it. They are not outsiders in our business. They are part of it; we are not doing them a favour by serving them. They are doing us a favour by giving us an opportunity to do so. – Mahatma Gandhi
• A satisfied customer is the best strategy of all – Micheal Le Boeuf.
• A brand is nothing but an expression of the customer’s loyalty and trust – Phil Dusenberry.
• Customers don’t expect you to be perfect but they expect you to fix things when they go wrong – Donald Porter.
• Do not compromise on the quality and your customers will not negotiate on the price.”
• For us our most important stakeholder is not our stockholders it is our customers. We are in business to serve the needs and desires of our core customer base. – John Mackey
• Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you – Chip Bell

World Consumer Rights Day Messages and Greetings

• The more a person enjoys his work, the better they serve their customers. Take an oath to give them the best service every time
• On this world consumer rights day, make it a point to delight every customer of yours with all that makes them feel good, they are the kings!
• If you give every customer their rights, they will become your loyal ones and make sure that their closed group also does business with you.
• Every business can do wonders if they abide by the laws and wish of the customers. Happy world consumer rights day
• With the world consumer rights day, it is imperative for the customers to be aware of their rights so that they cannot be cheated by the fraud businesses ever.
• You need to get closer to the customers, so much so that you tell them what they need before they even realise. Happy world consumer rights day
• It takes honesty and gentleness to make a consumer happy. Practice it harder every time for greater success. Happy world consumer rights day
• Without consumers, all the businesses of the market would have vanished. They are the supreme and prima donna of this demand supply chain.
• Every product in the market is taken up by some or the other consumer. Every consumer is important, treat them well. Happy world consumer rights day
• Know your powers and take no wrong from any business. Shop with purpose on this world consumer rights day
• Your brand will only be powerful when it serves to the customers in the best manner. Brand is nothing but an assemblage of the loyalty and trust of the customers
• You can beat all other competition by teaming up with the customers and speaking for them. Utilise the opportunity on this world consumer rights day
• If the marketplace is the nervous system then consumer is the heart to it. Treat them right and it will serve you better.
• To make your business grow, the best thing you could do is understand the breed of your customers and cater to them accordingly.
• Consumers are the kings and hence they need to be always served with the best. Enjoy your rights on this world consumer rights day

Significance of World Consumer Rights Day

Since its establishment, World Consumer Rights Day has been about recognizing and focusing on consumer interests. As customers, everyone must make thoughtful decisions that will benefit us in the long run. Many consumers are still unaware of so many consumer protection laws they possess. The mission of the day is to raise awareness among consumers regarding their privileges.

Some of the Important Consumer Rights

There are many consumer rights of which people are not aware. Some of the most important and necessary ones that everybody should be aware of are as follows:

• One can Make Complaints at any Time and from any Location: Previously, the lawsuit was solely documented in the location of the products producing company's headquarters, but now customers can register a grievance with any panel under the new regulation. 
• Fortification is Subject to Fines or Imprisonment: Foodstuff has now been included inside the jurisdiction of this statute. In that instance, there is a possibility for firms to be fined and imprisoned for adulterating meals and drinks. In the instance of malpractices, a 6-month term is imposed, whereas the death of a client as a result of fraudulent activities is penalized by life sentences.
• Those who Overstate their Advertising may Face Jail Time: The Advertising Standards Council of India (ASCI), an agency that assesses the validity of commercials, has instructed all marketers to avoid exposing false material in accordance with the Consumer Protection Act 2019.
• Court Case Litigation Involving Corporates: If a corporation's complaints against its merchandise are scattered around the country, large corporations will have to be concerned about class action lawsuits in any part of the world.
• Corporations Associated with E-Commerce include: The new legislation includes e-commerce enterprises. That is, instead of relying on customer support for an item or brand, internet buyers may now lodge a formal complaint.
• Consumer's Right to Knowledge: Under this, the customer has the right to seek knowledge about the brand or operation, such as the number, performance, durability, clarity, degree, and cost of the product.
• Artists are also Held Responsible: Celebs are now subject to penalties and fines for making deceptive ads. In such a circumstance, superstars now pick ads with extra attention.
• Grievance Processing: Previously, up to Rs 20 lakhs may be considered at the provincial level, Rs 1 crore at the federal level, and more than this sum could be handled at the national scale. The District Commission has been expanded to take arguments involving finances up to Rs 1 crore, the State Commission will handle appeals involving funds up to Rs 10 crores, and allegations producing high issues can now be raised at the country level.
• Branch will Act as a Go-Between: Because a consumer mediation chamber has been established, either participants can even choose mediation by the unanimous accord.
• The Company Cannot Demand the Client to Complete a Payment. If the buyer is not impressed and does not observe the product, the company cannot compel the customer to purchase it.

Objectives of World Consumer Rights Day

1. World Consumer Rights Day is an annual international event that celebrates and unites the global consumer organization in its desire for consumer protections to be acknowledged and maintained.
2. Clients who are dissatisfied with a service can file a complaint with the manufacturer.
3. The gathering also gives an opportunity to denounce commercial misdeeds and social justice issues that threaten such liberties.
4. The Act also provides individuals with constitutional recourse against fraudulent business techniques and selling faulty items & services by tackling patent infringement.
5. The government also set up many plans to combat commerce blunders, trade manipulation, vendor extortion, and buyer unfairness as part of the new customer protection framework.

Theme of World Consumer Rights Day

Every year, World Consumer Rights Day focuses on a different theme. This year's slogan is "Tackle Plastic Pollution." As mono use of plastic destroys the environment, our seas and oceans, our biosphere also suffers. Individuals are already demanding steps in areas where they are alarmed about environmental degradation. We play an important role in combating pollution problems and encouraging sustainable procurement as a worldwide consumer revolution. Consumers International gathered photographs from around the world to demonstrate how the 7 'R's of replace, rethink, refuse, reduce, reuse, recycle, and repair play an essential part in the world's battle against plastic pollution and also the different ways of combating this global issue. 

Some Lesser-Known Facts on World Consumer Rights Day

• Under the Consumer Protection Act of 1986, customers are granted at least six rights. They are as follows: the right to security, the right to voice, the right to consumer education, the right to be enlightened, the right to seek justice, and the right to choose.
• Every year, an estimated 8 million tonnes of plastic enter our seas.
• On July 8, 2019, the Lok Sabha Minister (Minister of Consumer Affairs, Food and Public Distribution), Mr Ram Vilas Pawan, approved the Indian Consumer Protection Bill, 2019, which replaced the Consumer Protection Act of 1986.
• Every year on December 24, India celebrates 'National Consumer Day.'
• 'Trusted Smart Products' is the theme for 'World Consumers Right Day 2019'. The goods that we have significant exposure to are becoming much more attached each day, from cellular phones to smart-watches, fitness bands, to voice-activated assistants and Smart TVs. This subject aims to underline the needs and wants of customers in a globalized economy and place them at the forefront of the creation of such goods & services.
• Consumers throughout the globe are often not conscious of how their information is managed, as per a new ESET study on information service and financial information. Fifty percent of users who use free programs throughout the globe are unaware that these applications monetize personal information. Customers in various nations appear to have dramatically diverse perspectives toward this. Brazil and the United Kingdom have the weakest levels of intelligence, with more than 60% of users in both countries unaware that the free applications are trading private information. In comparison, much more users in the US are aware of how free applications exploit private data — fewer than a third are unaware that their data is being auctioned.