Achieving Excellence Quotes
Whilst people have answered questions, I have only heard my own voice thinking of the next question.
I was so sure that I knew what they needed and what I wanted to sell them that I never stopped long enough to find out what it was they wanted to buy.
Everything would have been for nothing just because I simply didn’t listen.
Speaking from the heart is simple. Listening wholeheartedly, however, is much, much more difficult and most rare.
You’ve got to be driven to become successful.
What is the true cost of a purchasing decision that goes wrong?
In the past, I have all too often listened without hearing, asking questions when I had no intention of hearing the answer or understand my customer’s requirements.
I will not let those, who cannot recognise how I can be of service, dissuade me from showing them how I can help.
I will look the part. I will act the part. I will deliver that which I have promised to deliver.
Sometimes, if you get too close to a subject you can miss what’s most important.
I will design my reputation and my resolve shall be absolute. I shall not give in when I know I can help.
It saddens me to note that there will always be con artists and charlatans in the world. Men who aim to fool the public by clothing themselves in the robes of experts.
Listening is a discipline. It’s all about being present at that moment in time.
I want you to start realising how far away you are from being able to listen professionally.
You listen like an amateur and fool yourself into believing it is enough when it is not.
Sceptics are persuaded by a good reputation, for it is an unspoken statement of proof.
Reputation is the panacea for those who lack confidence in their own decisions.
How we feel about those we give our business to is of vital importance.
Who would be willing to put up with less than the desired result, if they could afford to have it done properly?
The confidence felt, when dealing with genuine reputation, often outweighs the simplicity of price.
In the past, I have bargained myself away, believing that price was more important than cost, quality, reliability, or reputation. In the past, I was clearly wrong.
In this world there are those who enjoy giving people balloons and there are those who take great pleasure in popping them. And I wish to be remembered as being firmly in the first party.
Most men have professions, yet few act like professionals.