Customer Quotes
It is no mystery why nice people are well-liked and get along harmoniously with others. Being nice makes people feel emotionally safe, allowing for more authentic, trusting, and happy interactions.
ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw down the gauntlet and get tough or confrontational?
Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside.
What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?
At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement, and more.
Be aware, putting on a poker face can backfire during your first impressions because it can make people uncomfortable and make you more difficult to read and harder to get to know.
ASK YOURSELF: Are your facial expressions in alignment with your true personality? Are they working on your behalf to project the best impression possible?
Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to your first impressions.
Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you will instill confidence in others.
The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and powerfully impact your confidence.
The customers perception is your reality. What they think about your products, MATTER. If you dont put your customers perception first, THE GAME IS OVER.
Customers want to make informed decisions based on useful information, valuable engagements and brand affinity.
Determining who the members of your audience are is the most important piece in the business puzzle.
The way you react to challenging situations will say a lot about you. Actually, it will make or break your business.
People do not want more noise in their social media streams. They want entertainment, uplifting conversations, and products that last. Most importantly, they want to be taken seriously.
People will never respond to you more positively than when you seek to make your impact felt at the human level.
Don’t just be everywhere, be everywhere that your clients are, where you matter most.
In hypercompetitive world, the only way to make an impression on your customer is to break through the noise
The personal values managers reported being the most under pressure to compromise to do their jobs successfully: 1. Family 2. Integrity.
The question is not how to get managers’ emotional commitment but why manager’s don’t give it even if they like their company.
Bury My Heart is "a life-altering approach to turning managers into unconditionally committed leaders.
Man is born to dream, to be enlightened, to connect and to be fulfilled. Managers are too.
If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business at all.
While 'The Owner's Manual' is not a formula for guaranteed success by any means, we're confident it will help reduce the failure rate of most startups that use our Customer Development process.
When you stop talking, you've lost your customer. When you turn your back, you've lost her.
A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.
The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.
As a brand marketer, I'm a big believer in 'branding the customer experience, ' not just selling the service.
The average customer comes into McDonald's three to four times a month, and I'm absolutely convinced that can fit in very comfortably into a balanced diet.
There is always going to be that luxury customer out there. I have clients who buy $10, 000 dresses and clients who buy $60 dresses. It's not so much about the money. Design is a mentality.
You want to make sure this particular car is going to please the customer and then you're going to be rewarded with something that is going to please the shareholder.
Indian car buyers have not really been exposed to customer care in a competitive environment.
We have a relationship with our customer, and that relationship translates into sales.
The customer is a remarkably selfish person: He takes the relationship to where the execution is in his favor.