Customers Quotes
The goal as a company is to have customer service that is not just the best, but legendary.
The most important thing is to forecast where customers are moving, and be in front of them.
The way management treats their associates is exactly how the associates will then treat the customers.
The best way to hold customers is to constantly figure out how to give them more for less.
If one of our customers comes into the store without a smile, I'll give them one of mine.
Take good care of your employees, and they'll take good care of your customers, and the customers will come back.
Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.
After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.
The American work ethic is something to be admired. Our workforce, regardless of position, works hard to produce the best product and serve customers to the best of their ability.
The purpose of a business is to get and keep a customer. Without customers, no amount of engineering wizardry, clever financing, or operations expertise can keep a company going.
Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.
The true purpose of a business is to create and keep a customer, not to make you money.
In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.
Remain true to yourself and your philosophy. Changing in the face of adversity will in fact diminish your credibility with your customers.
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves
If you sell diamonds, you cannot expect to have many customers. But a diamond is a diamond even if there are no customers.
Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.
The customer is usually wrong, but statistics indicate that it doesn't pay to tell him so
The costs of poor quality are tangible; they will cost you customers and money, and ultimately affect the success of your business.
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.
Your number one customers are your people. Look after employees first and then customers last.
If you wonder what getting and keeping the right employees has to do with getting and keeping the right customers, the answer is everything.
There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple.
You don’t have to spend a jillion dollars on advertising to get your word out. What matters is that customers have a good experience with your product at every single point of contact.
We don't want to push our ideas on to customers, we simply want to make what they want.
If some among you fear taking a stand because you are afraid of reprisals from customers, clients, or even government, recognize that you are just feeding the crocodile hoping he'll eat you last.
Know what your customers want most and what your company does best. Focus on where those two meet.