Customers Quotes

Companies that build scale for the benefit of their customers and shareholders more often succeed over time.

. . . the world is filled with the kind of customers who deserve the care and attention I advocate, and I'd be willing to jump through hoops to win and keep them.

An Irish man fights before he reasons, a Scotchman reasons before he fights, an Englishman is not particular as to the order of precedence, but will do either to accommodate his customers.

We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.

I'm an engineer. I see myself as a toolmaker and the musicians are my customers... They use my tools.

If Edison was worried about his candle customers, he would have never invented the light bulb.

Given the increasing diversity among customers and employees, organizations that attend to cultural intelligence are more successful.

Raising the minimum wage allows business people to stop thinking about workers simply as costs to be cut and allows you to start thinking about workers as customers to be cultivated.

Marketing has always been about the same thing - who your customers are and where they are.

Reduce the layers of management. They put distance between the top of an organization and the customers.

For businesses to be successful, they need to constantly ask the question: how can we provide value to our customers? At the end of the day, that is what matters.

New customers are the best source of new business

If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

The system metaphor is a story that everyone--customers, programmers, and managers--can tell about how the system works.

Sell practical, tested merchandise at a reasonable profit, treat your customers like human beings - and they will always come back.

This is what our customers are asking for to take them to the next level and free them from the bondage of mainframe and client-server software.

If you make the customer a promise... make sure you deliver it.

Literature is a vast bazaar where customers come to purchase everything except mirrors.

Customers first, employees second, and shareholders third.

You have to treat your employees like customers

When you are skinning your customers, you should leave some skin on to heal, so that you can skin them again.

The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.

Focus on your customers and make that restaurant synonymous to where you are in terms of area.

What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer.

Businesses are not paid to reform customers. They are paid to satisfy customers.

I get asked a lot why Apple's customers are so loyal. It's not because they belong to the Church of Mac! That's ridiculous.

It's very easy for trusted companies to mislead naive customers, and life insurance companies are trusted.

We must satisfy our customers.

The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.

New Customers come from the action of past customers

The need to communicate effectively with your customers will come up again and again.

To succeed in business you need to be original, but you also need to understand what your customers want.

Challenging schools to treat their students as customers with a choice, instead of inmates serving time.

I think it's wonderful and important for there to be so much choice for customers. Wouldn't it be such a bore if we all created, liked and wore the same thing?

Customers can't always tell you what they want, but they can always tell you what's wrong.

By creating conversation, we let our customers spread our message by word of mouth.

Any CEO who cannot clearly articulate the intangible assets of his brand and understand its connection to customers, is in trouble.

Don't treat your customers like a bunch of purses and wallets.

Smart phones are re-inventing the connections between companies and their customers.

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

Anything a customer can do for themselves is where service stops and relevance begins.

Choose to deliver amazing service to your customers. You'll stand out because they don't get it anywhere else.

Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.

On New York's Palm restaurant: Their steaks are often good, but the lobsters-with claws the size of Arnold Schwarzenegger's forearms-are as glazed and tough as most of the customers.

And so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy.

As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our customers.

Nordstrom believes that great service begins with showing courtesy to everyone-customers, employees, and vendors.

If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.

I'm building a glass pyramid over the Egyptian escalator where my body will be mummified, so my customers can come and see me forever.

We can collaborate with a Netscape employee or partner who's halfway around the world. We can distribute information and software to customers and shareholders, and get their feedback.