My Service Quotes

Let me just say this, and I want to say this to the televison audience: I made my mistakes, but in all of my years of public life, I have never profited, never profited from public service

People forget that after we get to our hotel rooms at night, we take a shower, we watch TV, eat room service and do normal things. Behind our image, we are still human beings.

I'm always really worried about ruining their lives. Especially with people that aren't famous. It's such a massive change. I'm kind of a paranoid wreck. I've eaten a lot of room service.

What you did in the past is how you got to today. What you do today is how you will get to the future.

Challenge your own status quo - before someone else does.

First be effective and then be efficient.

Enthusiastic service providers create enthusiastic customers.

Never rest on past success. Create something better.

Be confident enough to encourage confidence in others.

Every service problem is as an opportunity to show you care.

Focus not on who you are, but on what you can do for others.

What you want to be defines what you become.

You can't stop change. Don't let it stop you.

Convince people and you win their minds. Inspire people and you win their hearts.

Service is the ultimate edge. Keep it sharp.

Say it with words. Show it with action.

Be the exception to the rule. It's the surest way to become exceptional.

If you only give back what you get from other people, you're not giving as much as you can.

Plans turn promises into results and dreams into realities.

If you haven't given them your trust, you haven't given them enough.

If you were a customer, would you come back to buy your products or services?

Silent customers can be deadly. Encourage them to complain.

When only a little can be done, doing it becomes the greatest you can do.

Don't let doing enough be good enough.

Always aim for 100 percent and you'll always know where to improve.

When a customer asks what no one else has ever asked, pay close attention.

Crossing barriers can be as simple as a smile.

If they're going to remember the problem, make sure they remember it fondly.

The right measure is not how many customers you've got, but how closely you hold them.

Constant acts of goodness are worth far more than rare acts of greatness.

There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.

Developing great employees attracts great customers.

When something needs to be improved, take your medicine - fix it.

The cutting edge of service is always being honed and polished.

Let your imagination soar. What you can do for customers is more than you see today.

If your customers have to ask you for it, you haven't been thinking far enough ahead.

The true measure of what you put in, is what's received on the other end.

If customers say you're just 'all right', you've not done enough, you've failed to delight.

No one ever delighted a customer by being 'good enough'.

Always trust people and they may let you down. Always distrust people and you have let them down.

Don't let high-speed completely replace high-touch. Your customers may appreciate both.

Are you doing only what you must or doing all you can?

If you want to interest people, make them think. If you want to inspire people, make them feel.

Are people being the least you expect of them, or the best they expect themselves to be?

If you wait until you have to change, you may have waited too long.

A scattered effort is a poor effort.

There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.

Usually when Donald Trump wants to keep someone out of military service, he just fakes a doctor's note saying he has a foot injury. It worked fine for him during Vietnam.

What you need if you want jobs are small and medium sized enterprises, local initiatives, labour intensive work, community development, service providers and the like.

The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!