Service Quotes
The most radical and far-reaching solutions often need rethinking of processes and deep questioning of the status quo-and these are hard.
Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.
Even your most loyal customers always have a choice about where to take their business.
After each customer interaction, notice if you gave them a “happy to see you” kind of experience.
If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.
Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.
Understanding who isn’t your ideal customer sometimes helps you better clarify who is.
Exceptional customer service proactively manages your brand and reactively can turn upset customers into raving fans based on how you handled their complaint.
Walk a mile in your customers’ stilettos or loafers. Try to understand where they are in the moment.
Creating an ideal customer profile helps you understand who are you talking to through your marketing, and it helps you carry that message and vibe through to your customerexperience.
Before you can decide on your brand fonts, colors or imagery, let alone your messaging, you need to know who you're trying to attract first.
Businesses need to be more alert. Sometimes the problem is not the customer service, it is the product.
67% of all shoppers intend to return home with the item they are shopping for, but that only 24% actually do so.
The fate of your company is in the hands of your people. Train them well.
A business that is not in love with its customers, but only the money they bring, should not expect love back.
Customer service is all about FEELINGS! I am of the opinion that customer service is actually FEELINGS MANAGEMENT.
Those who deal with customers on a regular basis should be circumspect whenever they open their “traps.” It is better not to say anything at all than to say, and later, pay!
Customers, like spouses, can be at your beck and call if you give them what they need, when they need it and how they need it. Massage their ego and you have them by the heart.
In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets.
Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable.
All selling should spring from service
The purpose of every business and organization is to get and keep customers.
Until you understand your customers - deeply and genuinely - you cannot hope to serve them
Customer conversion is dependent on the right customer conversation
Great leaders are great servants because the only way of setting an example is by demonstrating an example. Service to mankind is the key to true leadership!
Sometimes it is difficult to different between leaders and misleaders. However, with the measurement of true service to mankind, the evidence is very clear!
How I wish the police service is instructed to arrest people who over-complain! Just arrest them, do no harm to them, but make them do the "work" they complain about with hard labour!
Let your dreams be as litmitless as the circumference of the entire universe. The police service does not prosecute people who over-dream. Never nail yourself to the narrow cross. Dream big!
We can serve humanity with our divine passions and gifted skills.
Christianity teaches righteousness, not rights. It emphasizes honor, not equality. A Christian's concern is what is owed to the other, not what is owed to himself.
Jesus promises a life in which we increasingly have to stretch out our hands and be led into places where we would rather not go.
I don't want my life to be defined by what is etched on a tombstone. I want it to be defined by what is etched in the lives and hearts of those I've touched.
The day you find out who you are is when you look back and realize that it was never the words, rather your actions that defined you.
Compassion is the shortcut to connection.
People walk in the door because they need you to take care of them -- to feed them or fix them.
Nowhere in the bible did it say, “Only show compassion and empathy to those you can trust.” If we did that, we would be burying homeless people every day.
And in blessing himI was blessed, And in comforting himI was comforted…
If you’re treating people poorly then you're not emulating God’s love. God always resides with the broken hearted.
By serving humanity, I automatically serve myself.
The fearful seek to serve themselves by mastering the world, while the fearless seek to serve the world by mastering themselves.