Service Quotes
When you are socially aware, you will realize whether you are forcing yourself into a conversation or have actually been invited to participate.
Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.
When a person is focused completely on self it is nearly impossible to be mindful of others at the same time. That is a contradiction for healthy communication, networking, and relationship building.
Sometimes it is better to refrain from engaging in conversation because making no impression is better than making a bad impression.
When people can't give anything and are only there for themselves, why should others use their time and energy to get involved? There's no benefit.
Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures.
Your life is happening in the NOW, yet the present moment is often squandered by your thinking about what has happened in the past or may happen in the future.
Just be Nice. Nice—this little word has a big meaning. Use it generously. Being nice helps people feel emotionally safe, allowing for more authentic, trusting, and happy interactions.
Be Brave. Bravery takes fortitude—put yourself on the line, even if you risk failing, falling, being embarrassed, or looking stupid—if being brave were easy, more people would be. Just try it!
Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and appreciated. Thank you!
Take the Initiative. Be proactive. If you want to rock your relationship results, it is going to take action, effort, initiative, and choosing to get in the game—so, step up, step out, and show up!
Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage, business, friendship, communities, and beyond.
Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, “I’m happy to meet you and am glad you’re here.
Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.
Orientation & Proximity. Be aware of the orientation between yourself and others so that you can be sensitive and responsive to their comfort zones.
Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and your expressions provide a glimpse for what they’ll find inside.
The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to be kind, courageous, and polite.
Become a ‘good finder’ and seek to acknowledge the best you see in others.
Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable, at ease, important, and connected.
By being fully present and engaged you will maximize your moments to make every encounter count.
Being proactive and intentional will enable you to create a positive experience for yourself and others.
It is no mystery why nice people are well-liked and get along harmoniously with others. Being nice makes people feel emotionally safe, allowing for more authentic, trusting, and happy interactions.
ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw down the gauntlet and get tough or confrontational?
Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside.
What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?
At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement, and more.
Be aware, putting on a poker face can backfire during your first impressions because it can make people uncomfortable and make you more difficult to read and harder to get to know.
ASK YOURSELF: Are your facial expressions in alignment with your true personality? Are they working on your behalf to project the best impression possible?
Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to your first impressions.
Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you will instill confidence in others.
The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and powerfully impact your confidence.
Corporate media rarely reports the fact that police internal affairs uphold hardly any complaints from the masses.
To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?
Immerse yourself in the customer's world and get to know their struggles and triumphs inside out.
Giving back is so important. Give back to your communities in whatever way you can. With donations, items or with your time. The Universe blesses a generous heart.
In this fast-paced digitally connected world, your competitor is only a WhatsApp message away. Be reachable by every medium possible
The way you react to challenging situations will say a lot about you. Actually, it will make or break your business.
People do not want more noise in their social media streams. They want entertainment, uplifting conversations, and products that last. Most importantly, they want to be taken seriously.
Who supports the troops? The troops support the troops.
Most people today couldn't tell a bombardier from a brigadier" - said during a lecture in aid of the Army Benevolent Fund in 2009
Don’t just be everywhere, be everywhere that your clients are, where you matter most.
We believe that only government has the capacity--not to mention the political and moral responsibility--to promote the general welfare. Father Kramer as quoted in Sweet Charity?
In hypercompetitive world, the only way to make an impression on your customer is to break through the noise
Perception is assumed to be reality until clients encounter the reality of the brand, don’t fake it
As long as you're actively trying to achieve your goals your successes are rewards and your short comings are lessons learned