A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.

It's important to think of every customer as an online celebrity with followers, friends, & above all influence

Listen first and never stop listening.

When you're little you believe whatever your mother tells you, so I assumed it must be true, that I must be inferior to the others in some way.

And failure, if you want to know, Dakota, is just another opportunity to try again.

It's one thing to be a wisecracking precocious teen hanging out with twenty-seven year olds.It's another thing to get in the way of a grown man trying to get laid.

People seldom refuse help, if one offers it in the right way.

The woman sees, I suppose, and the man does not.

My life before children I don't really remember. I've heard references to it, but I really don't remember.

I can't control what people think. They know who I am.

Those who are not Christians go to a place of suffering and torment called hell.

International relationships are preordained to be clumsy gestures based on imperfect knowledge.

What is writing? Writing is telepathy.