A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.

You don't learn to walk by following rules. You learn by doing, and by falling over.

The balloons only have one life and the only way of finding out whether they work is to attempt to fly around the world.

Do not be embarrassed by your failures, learn from them and start again.

Train people well enough so they can leave, treat them well enough so they don't want to.

If you look after your staff, they'll look after your customers. It's that simple.

Listen more than you talk. Nobody learned anything by hearing themselves speak.

Business opportunities are like buses, there's always another one coming.

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!

Never take your eyes off the cash flow because it's the life blood of business.

If people aren't calling you crazy, you aren't thinking big enough.

Intuition comes from the heart and soul - not the mind.

…the known had been so long dwarfed by the unknown that confusion was an easy bedfellow.

I don't think anything changes until ideas change. The usual American viewpoint is to believe that something is wrong with the person.

The Boov frowned. 'Everybodies always is wanting to make a clone for to doing their work. If you are not wanting to do your work, why would a clone of you want to do your work?

When your dreams becoming reality, they're no longer your dreams.

A lot of people plan for failure, but they don't plan for success, and that's a big problem, especially in the TV world 'cause you're trying to find out what your show is.

It is characteristic of science that the full explanations are often seized in their essence by the percipient scientist long in advance of any possible proof.

Once I start putting all my little insecurities in my mind, I'm not actually acting. Then it's about me - and it should never be about me. It should be about the character.

I do then with my friends as I do with my books. I would have them where I can find them, but I seldom use them.

Creativity does not depend on inherited talent or on environment or upbringing; it is the function of the ego of every human being.