A completely free library is as rare as a truly free lunch.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

When you are in alignment with your life purpose

I felt as if I had more to learn than I had time on earth.

There's no victory-condition for being human.

It's a matter of choosing what is most important to you and putting that first. Once you have recognized your true purpose in life, this becomes much easier.

I keep trying to define poetry, but its so difficult.

I certainly never saw myself as posh.

No art, however minor, demands less than total dedication if you want to excel in it.

They are called 'Emos' now, and before that they were 'Goths.' They didn't have a name for it when I was one, but I was that black-wearing teenager and yes, I wore a little eyeliner.

I write for teens partially to work out whatever it was that I needed to from my own teenage years.

God does not seek to destroy the evil nations, but their evil.