A curious mind armed with skill, experience, knowledge, and patterns can give birth to big brand revolution.

Looks do count. Deliver visually stunning merchandising. Engage at the point of sale. Help consumers shop with their eyes.

Our most exciting discoveries come from studying anomalies. The once-in-1000 occurrence is worth getting detail on.

Functional goods sold en masse earn a good return but breakthrough profits come from satisfying emotional needs.

I admire many entrepreneurs. They bring energy, excitement, youthful enthusiasm. What they lack in process, they make up for in gumption.

Respond to your customer's dissatisfactions with precision and power.

The Golden Rule works. It really does. Treat people the way you want to be treated. Kindness begets kindness.

Curiosity is the greatest source of ideas, retail revolutions, and insights.

All companies have many opportunities. Strategy is about allocation of resources and priorities.

Completely understand the customer by seeking an intense, complete and empathetic understanding.

Don't ask your customers what they want. This rule is based on the view that they probably don't know. You have to fully understand them, the context for their needs and their major dissatisfactions.

Thinking is mind over matter.

Our tragedy is that we forget it might be someone else first.

Only by being both deity and humanity could Jesus Christ bridge the gap between where God is.

Happiness is the relief after extreme tension

I think that generally New Zealand is respected for the positions it takes because it thinks them through.

Our goal should be that we're going to live life to the fullest, pursuing our passions and dreams, and when it comes our time to go, we will have used as much of our potential as possible.

You can't be a 25-year-old forever.

In my job, whenever I delivered a presentation I would rehearse several times before the actual event. In sport, it is important to be equally prepared about my opponents.

There is not a single health-promoting substance present in grains that you can’t also get from vegetables and fruit.

The booksellers are generous liberal-minded men.