A leader is a coach, not a judge.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

So that's the dissenter's hope: that they are writing not for today but for tomorrow.

... the science we are after is not about mathematicals either none of them, you see, is separable.

No one will burn out doing aerobic running. It is too much anaerobic running, which the American scholastic athletic system tends to put young athletes through, that burns them out.

Gotta head full of ideas that are driving me insane.

I believe that he who sows utopia will reap reality.

I know they don't recommend Ibuprofen during pregnancy, but you needed something fast for the hangovers.

Someday I'd love to do Shakespeare.

The religious foundations of America have been completely expurgated from our history textbooks.

That's what marriage is good for; it makes a sacrament out of things ye'd otherwise have to confess. Jamie Fraser

What's wrong with selfishness and egotism? We live to die smiling, don't we?