A mere 7% of employees today fully understand their company's business strategies and what's expected of them in order to help achieve company goals.

Process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach people where to fish.

Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.

Without strong visionary leadership, no strategy will be executed effectively.

It bears repeating: you don't have to be good at everything.

Managing risk is very different from managing strategy. Risk management focuses on the negative-threats and failures rather than opportunities and successes.

Screening out peer pressure and conventional wisdom. It is so powerful, that most of us aren't even aware of how much it is influencing our decisions.

If you're the smartest person in the room, it can sometimes be hard to learn to delegate - the person to whom you're delegating will do the task worse than you would - and it will annoy you!

As a leader, it is often better to ask the right questions and listen than to have all the answers.

The better strategy is to focus on strengths and surround yourself with people who can complement your skills. However, you have to first do the analysis.

Authenticity is critical to leadership. That means trying to be yourself - this involves some self-disclosure, admitting what you don't know and being willing to ask questions.

They want your sons.”“My–? But I don’t… ew!

People in Slow Food understand that food is an environmental issue.

My mom makes something called green pie, which I thought was a delicacy that many people only had at Thanksgiving, but it turns out it was just Jell-O with whipped cream on it. And it's delicious.

I have always felt extremely weird. But I am very happy with my weirdnesses, and I want other people to be very happy with theirs.

A house may draw visitors, but it is the possessor alone that can detain them.

I feel the written word, poetry and literature is just one of the most beautiful things that human beings do. So we have to fight for it.

I know what I like and what I want, and I can sit and enjoy every 10 minutes that go by. And truly enjoy it.

The avant-garde makes more sense to me.

Happiness is the best facelift.

The mark of a man of the world is absence of pretension.