A thrilled customer is the most potent marketing asset your organization can leverage.

Bring the best of your Authentic Self to every opportunity.

Perhaps the most important marketing step any business can take is to discover a way to be different.

Create something people want to share.

Branding is the art of becoming knowable, likable and trustable.

Listening is the new prospecting.

When it comes to lead referral generation, the customer experience is it.

The difference between Sales and Marketing is that Marketing owns the message and Sales owns the relationship.

You can acquire some measure of knowledge from various research techniques, but nothing beats living, breathing, and feeling the same things your prospect (customers) do.

Firms that draw commitment from customers and staff give them a way to sign up for something that can allow them to be their best self.

Develop a capacity for things like purpose, love, wonder, courage, and grace.

To write is human, to edit is divine.

All I knew was, my Father was famous for being a loser, and a loser that wanted nothing to do with me, since the day I was born.

Displays of weapons will not be able to bring peace, only displays of love and understanding can do that.

If you don't beleve in yourself, who will?' ~Maybeck

Every man has a mob self and an individual self, in varying proportions.

Most people would have found it grotesque, but when you're in love nothing is so abstract or horrible that it can't be thought of as cute.

You should issue demerits for tree cutting or the destruction of humus.

Do not imagine that you have to know everything before you can do anything. My own best work was done when I was most ignorant.

An avidity to punish is always dangerous to liberty. It leads men to stretch, to misinterpret, and to misapply even the best of laws.

You draw me, you hard-hearted adamant; But yet you draw not iron, for my heart Is true as steel: leave you your power to draw, And I shall have no power to follow you.