Adopt a new philosophy of cooperation (win-win) in which everybody wins.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

And then his noise falls completely silent-And he stops struggling-And looking right into my eyes-He dies.My Todd dies.

All that looks like reality to us is dependent on God. There is creation and Creator, nothing more. And creation gets all its meaning and purpose from God.

She needed intimacy and a sense of partaking in, not just observing, real life.

God is a good paymaster

As the dew drop slides down the leaf to wet the soil, they call it "fall in love". Yet, do we know the way up from the way down?

A linguistic system is a series of differences of sound combined with a series of differences of ideas...

The only sensible person is my tailor. He measures me anew each time he sees me.

The generic Canadian style of illustration is different from the generic American style.

Life is tough and brimming with loss, and the most we can do about it is to glimpse ourselves clear now and then, and find out what we feel about familiar scenes and recurring faces this time around.

It's the bully who is insecure.