Air transport is just a glorified bus operation.

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.

Are we going to say sorry for our lack of customer service? Absolutely not.

We should try to eliminate things that unnecessarily piss people off.

The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.

The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.

If global warming meant temperatures rose by one or two degrees, France would become a desert, which would be no bad thing. The Scots would grow wine and make buffalo mozzarella.

One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.

I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.

Why does every plane have two pilots? Really, you only need one pilot. Let's take out the second pilot. Let the bloody computer fly it.

Early identification of patients who suffer from dissociative symptoms and disorders is essential for successful treatment, because these disorders do not resolve spontaneously.

My only thought was to keep him away from Annabeth.

Don't move! I want to forget you just the way you are.

If you got the truth, you put it out there, and everybody says, "Oh, my God. That's me." And then they improvise also. They take off, as well.

She spilled whiskey on her shirt, she gon have to get it cleaned. She been going way to hard, someone has to intervene.

Beaurocracy destroys initiative.

When I'm making something I need it to be catchy - I need it to hit the sweet spot.

My style is neither casual nor academic, it's somewhere in between. For me, that's the best way to be succinct and informative but still (I hope) at least a bit entertaining.

What I can't create I don't understand

I have a strong Lutheran background, and my parents instilled in me strong morals.