All of us profit from being corrected - if we're corrected in a positive way.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

I think it is safe to say that while the South is hardly Christ-centered, it is most certainly Christ-haunted.

Language is the medium of literature, and the state of the language at any time can hardly fail to carry literary consequences.

The light of God is in you. Let your light shine!

She said interruptions were simply God's appointments.

I have a lot to learn from designers.

I didn't like anything about myself - my looks, my personality. I was very, very angry.

I have made on occasion posters and things like that for political reasons but not my work.

The arts are the servant; wisdom its master.

One way to think about running a successful business is to figure out what the least you can do is, and do that.

Some family trees bear an enormous crop of nuts.