Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.

The hardest part of design ... is keeping features out.

Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that

Technology may change rapidly, but people change slowly. The principals [of design] come from understanding of people. They remain true forever.

When a device as simple as a door has to come with an instruction manual—even a one-word manual—then it is a failure, poorly designed.

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone

I believe that robots should only have faces if they truly need them

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

Innocence lost is not easily regained. The designer simply cannot predict the problems people will have, the misinterpretations that will arise, and the errors that will get made.

Knowing how people will use something is essential

Complexity is acceptable as long as it is intelligible and necessary. We want to avoid needless complications.

Education should turn out the pupil with something he knows well and something he can do well.

Something pure to burn away the darkness that hides inside my mind

I cashed my first check in the NFL at a cashing joint-uh, I think they laughed at me.

Suppose you meet me in the woods.

When I run in Ethiopia, I look out and see eucalyptus trees and rivers.

I like the idea that my work isn't intended only for the Earth, but for the entire Universe.

We are the gods of the atoms that make up ourselves but we are also the atoms of the gods that make up the universe.

I don't know. I can't tell the future I just work there.

Similarly, when you lose yourconsciousness, when you go to sleep at night or when you're anesthetized, youdon't really think that you're really going to be losing your mind.

He wants to put his story next to hers.