Any manager can do well in an expanding market.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

You must know in what way you are going to use the morphology and syntax to build your 'how

I'm not a humanitarian, I'm a hell-raiser.

One of the most radical things you can do, is to actually believe women when they tell you about their experiences.

In the end, it's not what you do for your children but what you've taught them to do for themselves.

The first thing I started collecting was stamps. Until I started discovering girls. That was the end of stamps.

Men fancied there might be other men upon Mars, perhaps inferior to themselves and ready to welcome a missionary enterprise.

There are more fools in the world than there are people.

Once an absurdity is accepted as truth, it will seem truer the more absurd it is shown to be.

Reaching out takes nothing more than a smile.

History is only the register of crimes and misfortunes.