Anyone in a large organization who thinks major change is impossible should probably get out.

The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.

The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.

Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles.

Leaders establish the vision for the future and set the strategy for getting there.

Without credible communication, and a lot of it, the hearts and minds of others are never captured.

A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.

We learn best - and change - from hearing stories that strike a chord within us.

Changing behavior is less a matter of giving people analysis to influence their thoughts than helping them to see a truth to influence their feelings.

Never underestimate the magnitude of the power of the forces that reinforce the status quo.

We have to recognise that there cannot be relationships unless there is commitment, unless there is loyalty, unless there is love, patience, persistence.

I believe that people would be alive today if there were a death penalty.

That whose existence is necessary must necessarily be one essence.

How much cooler was Oz than seeing the little dude behind the curtain?

Dead people belong to the live people who claim them most obsessively.

A well installed microcode bug will be almost impossible to detect.

There is a self-evident axiom, that she who is born a beauty is half married.

I may be an optimist.

Get your friends together, go to your local bookstore and have a book-buying party.

My epitaph? My epitaph will be, 'Curiosity did not kill this cat'.