As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.

We expect teachers to handle teenage pregnancy, substance abuse, and the failings of the family. Then we expect them to educate our children.

People who take risks are the people you'll lose against.

If you spend too much time worrying about how other people perceive you, you'll never break the rules.

People are going to be most creative and productive when they're doing something they're really interested in.

You can't be No. 1 unless you think like No. 1. You have to appear like No. 1.

Innovation has never come through bureaucracy and hierarchy. It's always come from individuals.

In many cases, jobs that used to be done by people are going to be able to be done through automation. I don't have an answer to that. That's one of the more perplexing problems of society.

No great marketing decisions have ever been made on qualitative data

Nothing will divide this nation more than ignorance, and nothing can bring us together better than an educated population.

Marketing strategy is a series of integrated actions leading to a sustainable competitive advantage.

If you’re always looking back at what you’ve lost, you’ll never discover the treasure that lies just up ahead.

You will find your purpose revealed in every single action, once you realize that — you — are your purpose.

Exercise stimulates an increase in appetite and calorie consumption such that it results in a draw when it comes to weight management.

She had lost him. Lost him because she'd let him go. And she could not allow herself to regret that decision.

what a sad pair we are, " she said. "Surely we can manage a conversation on a topic other than our respective terrible evenings.

I'm not a public figure at all. I don't really go out a lot to places where there are people like those who sit at the bottom of your driveway.

More taxes, more regulation, more Washington domination, more debt. Those things are not the future for America. They will never work.

I have been honored and privileged to have led The Rockefeller Foundation for the last seven years, and I am excited to be leading the Foundation as we enter our centennial year.

Writers are lampposts and critics are dogs. Ask lampposts what they think about dogs. Does the dog hurt the lamppost?

I will wear tights even if it's 100 degrees outside. Tights are my safety blanket.