As buoyancy is not contrary to other characteristics of leadership, including decisiveness, accountability and performance standards, I don't ever think it can be self-defeating.

What I've come to realize is that emotional intelligence, which I define as buoyancy, was the only way I knew how to lead, and is, in my option, the only way to inspire real change.

The secret is to be prepared, to draw on the strengths of the people around you, and most importantly, to instill confidence that your team will step up and find a solution.

At the end of the day it's really easy to be a great leader when things are going well. The real test, whether or not you believe in being an emotionally intelligent leader, is when things go wrong.

As a sensitive and highly intuitive person in the command-and-control corporate world, I always felt miscast.

Mandela stands alone in possessing all of the qualities of other great men, but has one quality which is transcendent... his ability to forgive and to place others above himself.

My grandfather used to say to me when I was a boy, "Getting knocked down is no big prize - it's getting up that's the real trick." I couldn't agree more.

True buoyant leaders can never communicate in percentage points, or charts and figures. First and foremost, they must be storytellers, communicating with their hearts, not heads.

Maintaining patience, being generous, and helping your peers takes time, and no small amount of emotional fortitude. But it brings an exponential difference in your team's ability to problem-solve.

As I was coming up in business, screwing up was not an option in any form.

Survival in the demand economy depends on and requires experimentation, risk taking, and trial and error.

It's funny how you can forget everything except people loving you. Maybe that's why humans find it so hard getting over love affairs. It's not the pain they're getting over, it's the love.

We are all capable of being great dreamers.

The soul is like a caged bird, it waits for the right person to open the door and set it free.

He who is the most slow in making a promise is the most faithful in the performance of it.

Once you 'got' Pop, you could never see a sign again the same way again. And once you thought Pop, you could never see America the same way again.

I love, love, love women.

We have a lot of ships coming in and transmitting to us and bringing the information. So, it's very powerful.

I loved working on 'Donnie Darko.' I learned a lot from the cast, Jake Gyllenhaal and the producers. I love doing what I do because I get to meet so many great people.

A major advantage of age is learning to accept people without passing judgment.

Our march to freedom is irreversible. We must not allow fear to stand in our way.