As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Amish recognize each others' horse like we do our friends' car.

Argument need not be heated

Sullivan had her Crucifix Soldier and now I have mine. No. I am the soldier. Teacup is the cross.

If love finds you again, don’t fight it. Don’t let grief hold you back. Love is a risk. There are no guarantees. But, in the end, it is always, always worth it.

So I'm at the wailing wall, standing there like a moron, with my harpoon.

The only way to success in American public life lies in flattering and kowtowing to the mob

To your dog, you are the greatest, the smartest, the nicest human being who was ever born.

Indeed the very word, nonviolence, a negative word, means that it is an effort to abandon the violence that is inevitable in life.

There is a wonderful intelligence to the unconscious. It’s always smarter than we are.

There is more to literacy than 'reading' and 'writing'.