Become a "learning organization". Shuck your arrogance - "if it isn't our idea, it can't be that good" - and become a determined copycat/ adapter/ enhancer.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

To know when to use the truth is the essence of successful deception

I shop at a lot of vintage stores because the prices are amazing, and I love the idea that there's a history behind the piece I'm wearing.

The heart contracts as the pocket expands.

So I work hard to present the human side of my characters while not neglecting the plot.

It's not what you teach, it's what you emphasize.

Things that are very significant and important to you when constructing an identity when you're younger change.

Your eye makeup says so much about you and your style.

Life is about becoming more of who you really are.

God does not challenge weak people - he has laid this upon me and I'm not going to question it.

Purposes, like eggs, unless they be hatched into action, will run into rottenness.