Before you dismiss a beginner's work, remember how much you sucked when you started. You probably sucked worse, actually.

What you do is what matters, not what you think or say or plan.

Unless you are a fortune-teller, long-term business planning is a fantasy.

What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well?

Every time something slips through the cracks, the cracks get bigger.

The best feature of a product should really be the customer service.

"Easy" is a word that's used to describe other people's jobs.

Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else

How can you expect someone to get a good day's work if they are interrupted all day?

It's simple until you make it complicated.

The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.

A man spends the first half of his life learning habits that shorten the other half.

It's purely and simply the unfair media.They want the story to stay alive as long as possible.

Just because you can't see them and you can't hear them, that doesn't mean they're not here.

Because of the time we're in, it's so easy to just blend all of it together and it's kind of like you're listening to everything all at once.

Brazil has rediscovered itself, and this rediscovery is being expressed in its people's enthusiasm and their desire to mobilize to face the huge problems that lie ahead of us.

To me, everything is wonderful. Life is wonderful.

It's misleading to suppose there's any basic difference between education & entertainment. This distinction merely relieves people of the responsibility of looking into the matter.

Wikipedia gets a lot of things wrong.

A Nation's best defense is an educated citizenry

...too much sadness hath congealed your blood,And melancholy is the nurse of frenzy.