Being on par in terms of price and quality only gets you into the game. Service wins the game.

Misunderstandi ngs happen because we do not understand that different people have different styles of communication.

To achieve more and better results, more resourcefulness is as important as more resources.

In selling as in medicine, prescription before diagnosis is malpractice.

Be smart, be intelligent and be informed.

Trust and reputation are not discretionary. They are as necessary in business as the people in whom they reside.

It's enthusiasm, not apathy, that makes the world go 'round.

Everyone faces difficulties; not everyone looks for the opportunities in every difficulty.

Assuming that just because you can hear you can listen is like assuming that just because you can see you can read.

In the business world, management is always viewed in terms of productivity. Why? Because productivity is the key to the success of the organization and to your future as a manager.

Interactive management requires open, honest, and tension-free relationships with others. You do this by negotiating relationships and sharing, so that everybody wins.

It was not because I had a strong sense of the virtue of industry, but because Joe had a strong sense of the virtue of industry, that I worked with tolerable zeal against the grain.

Clear out the past, layout the present and prepare for a much better and brighter future.

Give me a life time by the fire, with a book in my hand, nothing more and I will tell you a great story.

Principle is ever my motto, no expediency.

The mirror is not you. The mirror is you looking at yourself.

There is no falsification before the emergence of a better theory.

There are just certain things that turn my head. It may be a girl's sense of humor, it may be her wit, or her belief system; it could be a lot of different things.

He said, 'Gosh, Dad, that mean's we're not going to any more bowl games.'

The difference between ignorant and educated people is that the latter know more facts. But that has nothing to do with whether they are stupid or intelligent.

The planting of trees is the least self-centered of all that we can do. It is a purer act of faith than the procreation of children.