Bibliotropic," Hugh said. "Like sunflowers are heliotropic, they naturally turn towards the sun. We naturally turn towards the bookshop.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

There's a sunrise and a sunset every single day, and they're absolutely free. Don't miss so many of them.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

In this world we do not have to become the doer, we have to become nimit [an instrument, one of the many scientific circumstantial evidence, not the whole and sole doer].

Live every day in the full expression of God’s grace in this coming year.

I carry too much of the week into the Sabbath, and too little of the Sabbath into the week. John Quincy Adams

Drink warm water with lemon first thing in the morning. It's a good way to detox and alkalize your body.

I can be much more sarcastic and, I think, sometimes withering in my assessments of things than I allow to show in my public life.

Of course, I do everything for money.

Honestly, the most vulnerable part of my life is probably just honest expression, as cliché as that might sound.

The left has chosen the courts as a major battlefield over social issues.

I feel empty, not because of sadness, but because of relief, all the tension flowing out of me.

Courage is the greatest virtue because it guarantees all the rest.