Bring the best of your Authentic Self to every opportunity.

Perhaps the most important marketing step any business can take is to discover a way to be different.

A thrilled customer is the most potent marketing asset your organization can leverage.

Create something people want to share.

Branding is the art of becoming knowable, likable and trustable.

Listening is the new prospecting.

When it comes to lead referral generation, the customer experience is it.

The difference between Sales and Marketing is that Marketing owns the message and Sales owns the relationship.

You can acquire some measure of knowledge from various research techniques, but nothing beats living, breathing, and feeling the same things your prospect (customers) do.

Firms that draw commitment from customers and staff give them a way to sign up for something that can allow them to be their best self.

Develop a capacity for things like purpose, love, wonder, courage, and grace.

Leaders don’t give excessive vocal orders. They humbly involve people and together cooperate with them to make a change happen.

If bliss are a type of potato, then ignorance can be french-fried

Age is getting to know all the ways the world turns, so that if you cannot turn the world the way you want, you can at least get out of the way so you won't get run over.

The comfortable thing about the study of history is that it inclines us to think hopefully of our own times.

Be careful what you ask for because when you pray for rain, you have to deal with the mud as well.

I must say, Gisele's [Bundhen] got some of the best hair I've ever touched.

Absolute atheism starts in an act of faith in reverse gear and is a full-blown religious commitment.

Our task is to accept each moment and move on from there, continuing to do our level best.

There is a point. I don't know what it is, but everything I've had, and everything I've lost, and everything I felt—it meant something.

If you're not upsetting idiots, you might be an idiot.