Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.

Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways.

Ajax is an important development for Web applications, and its importance is only going to grow.

If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.

I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants.

But the best teams I've encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.

User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.

Effective communication is a key factor in the success of your product.

But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.

Problems with visual design can turn users off so quickly that they never discover all the smart choices you made with navigation or interaction design.

My job involves a lot of different skills now - I'm as much entrepreneur and management consultant as anything else these days - but IA is still my favorite part of the work I do.

If you truly have compassion in your heart, show it by keeping your doubts to yourself and sharing your hope with those who love change!

When you have mountains in the distance or even hills, you have space.

The press, like fire, is an excellent servant, but a terrible master.

The most reasonable man always manages, when he pulls the trigger, to become a dispenser of justice.

I believe Donald Trump is the best guy for president; and I'm not going to shy away and I take the risk. I could just stay home and don't talk about any candidate.

The economy of the future might be called the "spaceman economy," in which the earth has become a single spaceship, without unlimited reservoirs of anything.

With our own shortcomings, we are in no position to judge anyone else. The best way to forget the faults of others is to remember our own.

Winning can be addictive

Your belief that you can do the thing gives your thought forces their power.

You look back on films sometimes and if they have not been as all-out successful as you anticipated you try to find reasons why maybe it didn't come off for audiences as well as you would have liked.