But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.

Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways.

Ajax is an important development for Web applications, and its importance is only going to grow.

If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.

I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants.

But the best teams I've encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.

User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.

Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.

Effective communication is a key factor in the success of your product.

Problems with visual design can turn users off so quickly that they never discover all the smart choices you made with navigation or interaction design.

My job involves a lot of different skills now - I'm as much entrepreneur and management consultant as anything else these days - but IA is still my favorite part of the work I do.

Happiness has to do with your mindset, not with outside circumstance.

Deliver thunder, GodIf you choose not to talk.

You can come into the rest of God through solitude.

I never regret anything... I just lie about it or change the story.

My real motivation came from my desire for music videos to have the same equal soul-touching emotional resonance that straight music does.

Leadership is a two-way street, loyalty up and loyalty down. Respect for one's superiors; care for one's crew.

Don't get caught up in other people's expectations. Don't take anything for granted, either.

I know you're smart. But everyone here is smart. Smart isn't enough. The kind of people I want on my research team are those who will help everyone feel happy to be here.