By all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the customer is wrong, you've just started the firing process.
Seth Godin
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This page presents the quote "By all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the customer is wrong, you've just started the firing process.". Author of this quote is Seth Godin. This quote is about process, time, marketing, trouble, fire, mean, customers, firing,.