By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.

Time is free, but it's priceless. You can't own it, but you can use it. You can't keep it, but you can spend it. Once you've lost it you can never get it back.

Never buy anything in a room with a chandelier.

You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.

Good habits are as addictive as bad habits, and a lot more rewarding.

When you wake up every day, you have two choices. You can either be positive or negative; an optimist or a pessimist. I choose to be an optimist. It's all a matter of perspective.

Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.

If you wish others to believe in you, you must first convince them that you believe in them.

A dream is just a dream. A goal is a dream with a plan and a deadline.

None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.

There is a time to provide advice and offer an opinion, and there is a time not to. Don't be too quick to offer unsolicited advice. It certainly will not endear you to people.

Life is an individual race of endurance.

I used to give advice, and no one wanted it. Now I give suggestions and everyone asks for more.

If Scotsmen don't wear anything under their kilts and they ride a horse, do you think they chafe their manbits?

Of course, the world is full of problems. But on the other hand it's important to get the sense... are we generally moving in the right direction or the wrong direction?

I've taken care of it," I said My father looked at me, shocked. Then I realized "taken care of" had a very specific meaning in his line of work. "No, no, I mean he's gone.

By our trust in the divine beauty in every person we develop that beauty in ourselves.

What takes us back to the past are the memories. What brings us forward is our dreams.

I'm always making Butcher Holler sound like the most backward part of the United States-and I think maybe it is.

Spring cold is like the poverty of a poor man who has had a fortune left him - better days are coming.

With silly stuff, it's seventy-five percent confidence. I always tell people that it's because I'm nervous about getting that next laugh and I need to hear it. I always want to condense a joke