By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how to improve their products or services.

Social media is the ultimate equalizer. It gives a voice and a platform to anyone willing to engage.

You're more likely to drown in the sea of sameness than get eaten by a shark while navigating new waters.

I realized that social media can be powerful force for good in the world and that acts of kindness can be scaled globally.

Social media provides an avenue to build relationships with media outlets and have an ongoing relationship with reporters.

It's a dialogue, not a monologue, and some people don't understand that. Social media is more like a telephone than a television.

Time is priceless. Spend it with people you have high value and energy exchange rates with.

Ask forgiveness, not permission. But make sure you bring your results with you.

I was with Shaq at his home the day he retired. It was innovative for him to become the media and announce via social media that he was retiring.

While strides are being made in the social-media space, the newspaper and news business should continue to embrace social media.

Before we can forgive one another, we have to understand one another.

Love and care can transform the impossible to possible and ugliness into beauty.

Few would argue that Richard Dawkins is the world's most famous atheist, especially now that his friend and rival for the title, Christopher Hitchens, has now gone to meet his Maker.

All growth is a leap in the dark, a spontaneous unpremeditated act without benefit of experience.

I was deeply uncertain of who I was and who I wanted to be. I really thought I wanted to be a much cooler guy than what I was.

I'm very partisan, but I'm also very fair.

Take time to determine the way you will live your life. But once you know the way you should go, let nothing distract you from your path.

No story ever looks as bad as the story you've just bought; no story ever looks as good as the story the other fellow just bought.

I believe that in spite of the recent triumphs of science, men haven't changed much in the last two thousand years; and in consequence we must still try to learn from history. History is ourselves.

I've got a song on every album, two songs as a matter of fact on every album without Auto-Tune, and that's the song that nobody talks about. It's weird.