Capital isn't scarce; vision is.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

A favorite song or tune may stay on your mind for hours. A good book will stay on your mind until you find another.

We shall find peace. We shall hear angels, we shall see the sky sparkling with diamonds.

The first rule about the low hanging fruit principle is to always watch out for low hanging branches, they’re the ones to take it away from you.

You are the apple of Love’s eye.

Offers come up, but I'm still fighting for jobs and auditioning and being rejected.

My grief and my smile begin in your face, my son.

Life is a series of problems. Do we want to moan about them or solve them?

I've just been really lucky to not be too much of a stereotype.

The Gods have proclaimed Christ to have been most pious, but the Christians are a confused and vicious sect.

If we can develop the ability to be aware of the present moment, we can use the past as a guide for ordering our actions in the future, so that we may attain our goal.