Celebrate your successes. Find some humor in your failures.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

Self-confident people face their fears head-on and are willing to take risks.

That question in marriage is mutual submission, really - the next verse goes on: "husbands love your wife as Christ loves the Church."

If everyone practiced cherishing others, many of the major problems of the world would be solved in a few years.

They wanted them to look like the Gods. God doesn't look like this.

Shame about how we’re gonna die here, though. I mean, seriously. An Arab and a half-Jew enter a store in Tennessee. It’s the beginning of a joke, and the punch line is “sodomy’’.

No matter how much strong black coffee we drink, almost any after- dinner speech will counteract it.

Development should be a mass movement. We need to integrate the people and make it a mass movement.

There is no such thing as a lost cause, because there is no such thing as a gained cause

Watch tonight, pray tomorrow. Gallants, lads, boys, hearts of gold, all the titles of good fellowship come to you!