Change is disturbing when it is done to us, exhilarating when it is done by us.

One of the symptoms of a losing streak is a turnover of top executives. It's a revolving door.

Change is a threat when done to me, but an opportunity when done by me.

A vision is not just a picture of what could be; it is an appeal to our better selves, a call to become something more.

Too many people let others stand in their way and don't go back for one more try.

The middle of every successful project looks like a disaster.

The most radical thing we can do is connect people to one another. That starts conversations toward a vision for change.

Mindless habitual behavior is the enemy of innovation.

I've found that small wins, small projects, small differences often make huge differences.

I've been looking at companies that are on a positive path vs. a negative path and I've come to use the language of sports, winning streaks and losing streaks.

Everything looks like a failure in the middle. In neary every change project, doubt is cast on the original vision because problems are mounting and the end is nowhere in sight.

When I don't like the name of a place or a person I always imagine a new one and always think of them so. " Anne of Green Gables

It is the seeker, who understands there is more than what meets the eye, who is not afraid and makes the choice to go into the unknown. The process of awaking has begun, the discovery is underway.

And telling a story, I suppose, is like winding a skein of spun yarn- you sometimes lose track of the beginning.

I do not know the method of drawing up an indictment against a whole people.

My second favorite household chore is ironing. My first being hitting my head on the top bunk bed until I faint.

Come to me. I want to plow you like a Calgary driveway at Christmas.

I have these accidents, these mistakes, these self-inflicted wounds, and then I tear my head to shreds about it for days.

I'd rather have people hate me with the knowledge that I tried to save them.

I think that when you're 5'4" and 150 pounds and you love to chat and you have a blog about shopping, trying to maintain a tiny bit of mystery where you possibly can is not a bad thing.

My God is not improbable to me. He has no need of a creation story for himself or to be fine-tuned by something else.