Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

When ill luck begins, it does not come in sprinkles, but in showers.

A child today, an adult tomorrow.

The biggest test for parents is not how they parent, but how the respond to disorder and unpredictability.

Everyone must imagine his own snakes because no one else's snakes can ever be as awful.

Anytime you do something out of the ordinary, there will be skeptics. Everyone wants a reason why. That's fine. What's happened with me is just an accumulation of a lot of things.

Arthur Dent: What happens if I press this button? Ford Prefect: I wouldn't- Arthur Dent: Oh. Ford Prefect: What happened? Arthur Dent: A sign lit up, saying 'Please do not press this button again.

We did not anticipate the political fallout from it. We definitely didn't need it and we paid it back the first day we were allowed to.

A lot of people think Utah is a bad place to play, but hell nah.

A man who is intimate with God will never be intimidated by men.

A lot of good arguments are spoiled by some fool who knows what he is talking about.