Class is entirely intangible, and the way it affects things isn't subject to scientific analysis, and it's not supposed to be real but it's pervasive and powerful. See; just like magic.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

There's a sunrise and a sunset every single day, and they're absolutely free. Don't miss so many of them.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

One day, she ventured to the palace library and was delighted to find what good company books could be.

Peaceful society, peaceful world.

Every life is a story make your life a best seller.

I never bought a man who wasn't for sale. -W.A. Clark, ascribed

Reading without purpose is sauntering not exercise.

I just try to think of all the things that could go wrong so in that split second when it happens, maybe your body reacts in a way where it protects you just a little.

Most of the trouble in life comes from misunderstanding, I think,' said Anne.

Let your Medicine be somthing of the Nature of the Sign ascending.

We are the only species on this planet without full employment.

You fear them because you fear death, and rightly: for death is terrible and must be feared,' the mage said...'And life is also a terrible thing,' Ged said, 'and must be feared and praised.