Communicate. Listen to your customers, associates and competitors.

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Great companies are built by people who never stop thinking about ways to improve the business.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

Take care of your people and they will take care of your customers.

Customer needs may vary, but their bias for quality never does.

Eliminate the cause of a mistake. Don't just clean it up.

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

Let us be a little humble let us think that the truth may not perhaps be entirely with us.

The elusive truth is that there is nothing stress-producing in the physical world. Things simply are. Molecules move. Light and sound appear.

Once you start overthinking it, it's like it ain't a feeling no more.

Set a master goal for your running and for your life...

I watched a lot of TV, and it clicked one day that these people were acting. It sounded like the most fun thing ever.

It was just enough to sit there without words.

It's pretty refreshing to be in a situation where the spotlight is on someone else.

Some may want to shout on the street, but we should tolerate those who hide in their rooms and use literature to voice their opinions.

The tempest unleashes an alphabetletters fall through the apertures of crazy anglesto spell out the futureuprooting the course of inventionand enslaving the masters

I do have some books, but in all the distance flights I've made I've never opened the books. I've been too busy.