Curiosity is the greatest source of ideas, retail revolutions, and insights.

Looks do count. Deliver visually stunning merchandising. Engage at the point of sale. Help consumers shop with their eyes.

Our most exciting discoveries come from studying anomalies. The once-in-1000 occurrence is worth getting detail on.

Functional goods sold en masse earn a good return but breakthrough profits come from satisfying emotional needs.

I admire many entrepreneurs. They bring energy, excitement, youthful enthusiasm. What they lack in process, they make up for in gumption.

Respond to your customer's dissatisfactions with precision and power.

The Golden Rule works. It really does. Treat people the way you want to be treated. Kindness begets kindness.

All companies have many opportunities. Strategy is about allocation of resources and priorities.

Completely understand the customer by seeking an intense, complete and empathetic understanding.

Don't ask your customers what they want. This rule is based on the view that they probably don't know. You have to fully understand them, the context for their needs and their major dissatisfactions.

Consumers are time constrained, budget restricted and less loved than they would like. Give them a wonderful experience and they will share it. Capture their soul and win big time.

To get rid of stress, be yourself and relax.

Life hands us storms so we can paint rainbows.

Why fit in when you were born to stand out?

When a photographer masters the tools and processes of the art, then the quality of the work is only limited by his creative vision.

The divisions of science are not like different lines that meet in one angle, but rather like the branches of trees that join in one trunk.

Water continually dropping will wear hard rocks hollow.

A mob cannot be a permanency: everybody's interest requires that it should not exist, and only justice satisfies all.

Anybody who thinks there's not a vast right-wing conspiracy in this country must also think that Ken Starr should be our next ambassador to Luxembourg.

I think writers tend to hear a different message from the ones our friends and acquaintances intend. We see what's revealed, which makes us dangerous.

If an unusual necessity forces us onward, a surprising thing occurs. The fatigue gets worse up to a certain point, when, gradually or suddenly, it passes away and we are fresher than before!