Curiosity is the starting point for great science.

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.

The sales department isn’t the whole company, but the whole company better be the sales department.

The art of marketing is the art of brand building. If you arenot a brand, you are a commodity. Then price is everything and the low-cost producer is the only winner.

The best advertising is done by satisfied customers.

Marketing takes a day to learn. Unfortunately, it takes a lifetime to master.

There is only one winning strategy. It is to carefully define the target market and direct a superior offering to that target market.

It is no longer enough to satisfy your customers. You must delight them.

It is more important to do what is strategically right than what is immediately profitable.

The successful salesperson cares first for the customer, second for the products.

Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it.

It's brutal out there. A bear will eat a lactating ewe alive, starting with her udders. as a rule, animals in the wild don't get good deaths surrounded by their loved ones.

Little kids talk about the strangest things. They really do.

Fear has its uses but cowardice has none.

It's strange, but seeing something broken is somehow worse when you can tell that it used to be beautiful.

I have good feet but they always get cut off in photo shoots.

In a world where there is so much to be done, I felt strongly impressed that there must be something for me to do.

In traveling, a companion, in life, compassion.

When you demand the nature of my motives, you reveal the style of your thinking to be callow, captious, superficial, craven, uncertain and impudent.

Nobody inspired me more than Julie Andrews, who is a classically trained soprano herself.

The ideal racecar will expire 100 yards past the finish line.