Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

Failure is not about insecurity. It's about lack of execution.

If a craftsman wants to do good work, he must first sharpen his tools.

Emotional fog is what a man feels when he begins to answer the questions he has not yet dared to ask himself.

For this reason, to study English literature without some general knowledge of the relation of the Bible to that literature would be to leave one's literary education very incomplete.

The presidency has a funny way of making a person feel the need to pray.

Clear thought makes clear speech.

A man, in order to establish himself in the world, does everything he can to appear established there.

Don't let yourself be defined by the past. It's done. All you have is now and the future.

I don't know, but I think kids just want to be listened to, so I want to make sure I do that.

In college, my friend Melanie and I used to have weekly Jimmy Stewart viewings, and 'Harvey' seemed to make its way into the rotation an inordinate amount of times.

At the end of the day, the only people a One Voice doctrine silences are those who should be the most loyal.