Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

Often losing is better than winning. So don't fear to lose.

Only a generation of readers will span a generation of writers.

Read. As much as you can. As deeply and widely and nourishingly and ­irritatingly as you can. And the good things will make you remember them, so you won't need to take notes.

Emotions and feelings don't come out of the blue they're always triggered by memories good or bad. Males and females must process both.

He who does not enjoy his own company is usually right.

What does remembering ourselves mean? It essentially means coming back to life- re-membering.

The facts of life are the impossibilities of fiction.

If there are older black people in the audience that I can see I will not say the n-word. I know they grew up with a different meaning.

Justice is the handmaiden of truth, and when truth dies, justice is buried with it.

Aim low, reach your goals, and avoid disappointment.