Defending yesterday is far more risky than making tomorrow.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

The worst things always happen at night, and oftener than one would think on stormy nights. ("The Compensation House")

You'll be just fine, " he said. "Listen to your heart and mind together, that's the trick. Not one or the other, both.

How we look - though it is superficial and immutable - has a huge impact on our lives.

The World Trade Center was for me not only out of scale vertically, but it was also out of scale in plan. It occupied several blocks that were all massed together.

Nothing is more difficult than competing with a myth

Hatred as well as love, renders its votaries credulous.

Columbus not only sent the first slaves acroiss the Atlantic, he sent more slaves than any other individual

Give away your love, freely and without expectation. Give it away, and soon your life will be filled with love, and you will have set others on the path of love and peace.

The 40s are when you start trading your psychological problems for physical ones.